Meet our youngest franchisee, Steven Childress. Steven is the owner of our Short Pump location, partner of our Brook Rd location, and Franchise Operations Manager. Steven found remarkable success with the franchise incredibly early on as his Short Pump location took the market by storm. The location made an instant splash in the franchise by having the highest gross sales in its first year within the franchise at $500,000. Steven is originally from Richmond, VA. He first met Randal Moore in Richmond, VA as he worked for him when Randal first brought the franchise to the area with the Boulevard location. Steven later would go to school for Physical Therapy. After beginning his career in physical therapy, he realized the itch for the auto restyling career would not go away. Steven linked up with his old friend Randal Moore and told him he wanted to open his own location. He made Randal Moore a promise “my store will one day be the best within the franchise, you have my word” and the rest is history! Although his young store is not the #1 in the franchise yet, its early growth and projected numbers are higher than others in the industry. We asked Steven what made him choose Black Optix Tint and his response was quick and simple “Randal Moore.” He stated, “I knew if I had an opportunity to work with him, I would take my life to the next level and help the growth of the franchise”. We asked what sets Black Optix Tint apart and he said “our customer service, when I was in physical therapy debating opening a location within the franchise, I noticed a flaw within the industry outside of our franchise. The flaw was customer service and I pride myself and my location on this daily” he added “Trevor (Short Pump manager) shares the same vision as me when it comes to customer care. We don’t strive to be the best auto restyling shop we strive to be the best service shop period.” We asked Steven how Black Optix Tint has positively impacted his life and he stated, “it has opened the doors not just for me, but future generations within my family, and for members of my team”. During his free time Steven enjoys spending time with his son Daxton, traveling to new places, and helping others plan/succeed in their life goals.
